By accessing this website, sending an inquiry, requesting a quote, approving a design, or commissioning work from SilversouLart, you agree to these Terms and Conditions. Please read them together with our Privacy Policy and Disclaimer.
Agreement
These Terms apply to your use of this website and to any communication, inquiry, request, commission, design discussion, quote or project involving SilversouLart.
If you do not agree with these Terms, please do not use this website or request services from us.
About
SilversouLart presents avant-garde jewelry design, hand-drawn concepts, 3D modeling, custom pieces, artistic jewelry objects and related creative services.
The exact scope of any work depends on the specific project, written communication, quote, invoice or agreement.
Website Use
You may use this website for lawful personal browsing, portfolio viewing and contacting SilversouLart. You may not misuse the website, attempt unauthorized access, copy protected content, interfere with website operation, or use the website in a way that may cause damage to SilversouLart or others.
Inquiries
When you send an inquiry, you are responsible for providing accurate and complete information. We may ask follow-up questions before confirming whether a project is possible.
Sending a message does not create a binding agreement, order or obligation until the project is accepted and confirmed in writing.
Quotes
Prices may depend on design complexity, materials, size, 3D modeling time, number of revisions, production method, finishing, stones, shipping, taxes and other project-specific factors.
A quote is valid only for the period stated in the quote. If no period is stated, it may be changed or withdrawn before acceptance.
Custom Work
Custom-made, made-to-order and personalized pieces are created specifically according to your request, direction, size, concept, symbol, initials, references or other personal preferences.
Because these works are individually created, they may be subject to different cancellation, return and refund conditions than ready-made products.
Approval
A project may include sketches, concepts, renders, 3D previews or written descriptions for review. Once you approve a design stage, we may move forward with further modeling, production preparation or production.
After approval, major changes may require additional time, extra cost or a new quote.
Revisions
Small refinements may be included where agreed, but unlimited revisions are not included unless explicitly stated in writing. Requests that change the original direction, add complexity or require significant redesign may be charged separately.
We reserve the right to refuse changes that are technically unsuitable, unsafe, impossible to produce or inconsistent with the agreed project.
Payment
Some projects may require a deposit, partial payment or full payment before design work, 3D modeling, material purchase or production begins.
Deposits may be non-refundable once work has started, materials have been ordered, or production preparation has begun, unless otherwise required by applicable law or agreed in writing.
Production
Any timeline or delivery estimate is an estimate only unless expressly confirmed as binding in writing. Custom work may be affected by design complexity, production capacity, material availability, casting, finishing, shipping delays, illness, force majeure or other circumstances outside our control.
We will aim to communicate important delays where reasonably possible.
Materials
Jewelry materials, finishes, textures, oxidization, stones, handmade details and polished surfaces may naturally vary. Images, sketches and renders are visual references and may not perfectly represent the final physical piece.
Small variations, tool marks, surface differences and natural material characteristics are not automatically defects.
Care
Jewelry can be affected by moisture, chemicals, perfume, cosmetics, sweat, impact, abrasion, storage conditions and normal wear. Tarnishing, scratches, surface changes or finish changes may occur over time.
You are responsible for using and storing jewelry with reasonable care.
Cancellation
Cancellation options depend on the project stage. If work has not yet started, cancellation may be possible. If design work, modeling, material ordering or production has started, cancellation may not be possible or may involve costs.
Custom and personalized items may not be eligible for cancellation once the creative or production process has begun, except where required by law.
Returns
Return and refund rights may depend on whether the item is ready-made, custom-made, personalized, used, damaged, altered, or produced according to your specifications.
Custom-made or clearly personalized goods may be excluded from the standard right of withdrawal under applicable consumer law, where legally permitted. This does not affect rights you cannot waive by law.
Delivery
Shipping times, costs, customs duties, import taxes and delivery availability may vary depending on destination and courier. Unless stated otherwise, customs duties, import fees and local taxes are the responsibility of the customer.
Risk and responsibility for delivery may depend on the agreed shipping method and applicable law.
Incorrect Information
You are responsible for checking names, initials, symbols, sizes, spelling, measurements, addresses, references, material preferences and other information you provide.
SilversouLart is not responsible for issues caused by incorrect, incomplete or late information supplied by the customer.
References
If you send reference images, symbols, logos, initials, brand elements, drawings, photos or other material, you confirm that you have the right to provide and use them for the requested project.
You agree not to request designs that knowingly infringe another person’s intellectual property, privacy, publicity rights or legal rights.
Intellectual Property
Unless otherwise agreed in writing, all sketches, drawings, renders, 3D models, concepts, design files, website content, photos, graphics, logo elements and visual identity remain the intellectual property of SilversouLart.
Purchasing a physical piece does not automatically transfer copyright, design rights, production files, 3D files, reproduction rights or commercial usage rights.
Use of Work
Unless agreed otherwise, SilversouLart may photograph, display, publish or reference completed works, sketches, renders or process material for portfolio, website, social media, promotional or archival purposes.
If confidentiality is important for a specific project, this must be agreed in writing before work begins.
Prohibited Use
You may not copy, reproduce, modify, resell, manufacture, 3D print, cast, distribute, train AI systems on, or create derivative works from SilversouLart designs, files, images, sketches or models without prior written permission.
Third Parties
This website may link to third-party websites, social media platforms, payment providers, couriers or other services. We are not responsible for third-party websites, terms, privacy practices, delays, errors or availability.
Liability
To the maximum extent permitted by law, SilversouLart will not be liable for indirect, incidental, consequential, special, punitive or business-loss damages arising from website use, project delays, third-party services, visual differences, communication issues or reliance on website content.
Nothing in these Terms limits liability where it cannot legally be limited.
Warranty
We aim to deliver careful creative work, but we do not guarantee that the website will always be available, that content will always be error-free, or that every design idea can be produced exactly as imagined.
Your mandatory legal rights remain unaffected.
Force Majeure
SilversouLart is not responsible for delays or failure to perform caused by events outside reasonable control, including supply issues, courier delays, illness, technical failures, natural events, strikes, legal restrictions, accidents or other force majeure events.
Privacy
Personal information is handled according to our Privacy Policy. When you contact us or request a project, we may process information needed to reply, prepare a quote, manage the project, keep records and comply with legal duties.
GDPR requires privacy information to be provided in a concise, transparent and easily accessible way. :contentReference[oaicite:1]{index=1}
Changes
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website or services after changes means you accept the updated Terms.
Law
These Terms are governed by applicable law. If a disagreement occurs, both sides should first try to resolve it through clear written communication.
Nothing in these Terms removes any mandatory consumer protection rights that apply to you under your local law.
Contact
If you have questions about these Terms and Conditions, a custom project, a quote, usage rights or a possible commission, please contact SilversouLart before placing an order or using any material.
Contact us